Please see our VISION FAQ and our CYCLONE FAQ for additional Q&A not listed here.
 

Q1: All your prices are in Japanese Yen. How do convert to US Dollars or another currency?

A: All retail prices shown on our website are clickable links. Simply clicking on the price itself will open a Yahoo currency conversion page that will show an approximation in US Dollars. You may then select another currency to convert to if you wish.    

Q2: You don't seem to have a web store. How do I order?

A: We accept orders by fax or telephone. Please see this FAQ and our ORDERING section for more information.    

Q3: I live in Japan. Will KIRAMEK install a product for me?

A: No. We sell through car dealerships, pro shops and retail chain stores that provide such services to end users within Japan. Please contact us for information on a retailer nearest you (in Japan).    

Q4: I don't live in Japan. How do I get a quote on VARAD illumination products?

A: Because KIRAMEK is an importer of VARAD products to Japan, not the manufacturer, we would appreciate it if you could kindly direct your inquiries to the VARAD CORPORATION in the United States. Please also note that KIRAMEK cannot offer support for VARAD products purchased outside Japan.    

Q5: I'm interested in your CYCLONE motorcycle product. How do I buy it?

A: The CYCLONE 866F is marketed exclusively by a KIRAMEK distributor within Japan, under a different brand name. If you reside in Japan, please contact us for details on the closest dealer near you. If you reside outside Japan, we may not have a dealer established in your country as KIRAMEK is still in the beginning stages of exporting this product outside Asia. Due to the current lack of installation support for our international customers, we are only taking individual orders for CYCLONE on a case by case basis. But in most cases, we would prefer to sell to importers who can purchase at least 100 units at a time. Please contact us to learn more. If you reside in the United States, we now have a web page for our US Distributor.    

Q6: I'm considering the purchase of your WORCH tire locks to enforce parking. Which model is best in this application?

A: Both of our WORCH models "F" and "M" are easy to attach/detach to tires of varying sizes and shapes and are therefore perfect to enforce parking. However, for vehicles with extremely wide tires, we recommend the WORCH 2000M. In any case, be sure to read the width specifications given on our WORCH web page to ensure the tire lock will in fact clasp around the tires in your particular application.    

Q7: I want to import KIRAMEK products in bulk to my country. Can you provide me a quote on "thousands of pieces"?

A: We receive many inquiries such as this each week from around the globe. But prior to discussing our discounted pricing, we would prefer our potential high volume buyers to first acquire a product sample to evaluate. Samples are not free of charge, but we extend discounts in certain cases. When you have tested the sample and are satisfied with its operation and appearance, we would then be more than happy to discuss bulk pricing and shipping terms.    

Q8: The bulk price you quoted me is higher than what many Chinese alarm makers advertise on B-to-B sites. Why can't you sell me a complete security system for only $xx?

A: We don't sell junk. KIRAMEK is also not in the business of making novelty products or simple "noise-maker" alarms. KIRAMEK manufactures high-quality "security systems," designed especially for customers who are interested in the latest technology, aesthetics, durability and value.

Unlike other aftermarket security manufacturers, KIRAMEK builds most of its security systems in Taiwan or Japan, not China. It is much cheaper to manufacture in China, which is why so many aftermarket security makers build their products there. But these companies also have a higher than normal number of factory defects as well as in-field product failures. The overall quality of their product is significantly lower (plastics, raw materials used, electronic components, etc.), which is why their costs are lower than ours. And unlike large corporations like SONY or CANON, most aftermarket security manufacturers do not own their own factories in China and therefore have little control over the quality assurance during product assembly.

When KIRAMEK builds a security device at the factory in Taiwan, our quality assurance staff from Japan are present on the assembly line to ensure our zero-defect policy is enforced. This means that KIRAMEK can assure its customers of the same level of quality at its Taiwanese factories as it guarantees for systems assembled in Japan. In addition, we prefer to use high quality electronic components, many of which have become available on the market only within the last 5 years. It costs us more to ensure a higher level of product quality. But that extra cost results in real "value" which sets apart KIRAMEK products from the competition.

Despite our higher costs at the factory resulting from our strict adherence to quality, KIRAMEK is still far from being most expensive aftermarket security manufacturer. What's surprising is that some vehicle security companies who charge more than KIRAMEK build and QC their devices in China! At KIRAMEK, we have a higher quality standard and a commitment to excellence in manufacturing, but we are still extremely competitive on bulk pricing. We are willing to work with you on price in conjunction with your estimated order volume. We also extend additional discounts over time to encourage follow-up orders. Please email us for a no-obligation cost quote. At KIRAMEK, we are committed to ensuring all our valued buyers "get what they pay for."    

Q9: How is kiramek.com affiliated with visionsecurity.jp?

A: KIRAMEK is the manufacturer of VISION security and lighting products and owns and operates both websites. Kiramek spun off its Vision security product line into a separate web domain in order to strengthen the image of that security brand. The visionsecurity.jp site was also built to accommodate the promotional needs of our exclusive Japanese distributor, the TMY Corporation, whose contact information appears on all our Vision product catalogs distributed in Japan. Customers outside Japan wishing to purchase Vision merchandise will be buying direct from Kiramek, Inc.    

Q10: Why won't my SCIBORG 825K system start my engine now? It worked before!

A: This is a common question when the weather changes and most often occurs when it becomes very cold. The reason in the vast majority of cases is due to the fact that the installer did not connect the 825K's GRAY/BLACK Tachometer input to the vehicle's tachometer signal wire. Most often, installers find connections to the Oil Sensor or L-Terminal easier, and of course, both of these connections are fully supported. But we recommend connections to the vehicle's TACH wire so the 825K can see when the engine is running and auto-adjust crank duration. Please refer to page 16 of the Installation Guide. In the event the Tach wire cannot be found or if installation is simply too difficult to connect to Tach, then you will simply need to change the crank duration during the winter and set it back at summer time. This is described on line 3 of the table given on page 12 of the Owner's Guide. But keep in mind that the 825K can only see if the engine is running when the connection is made to the vehicle's Tach wire. For all other connections, setting the crank duration too long may cause the starter to overcrank for a second or so. We therefore offer 4 crank durations to choose from.