COMMITMENT. Since its inception in 2001, Kiramek's philosophy has centered on meeting the diverse needs of customers with innovative products that offer incredible value. One of our chief strategies in customer satisfaction involves careful analysis of all feedback we receive. Whether you send us a question, comment or order, our sales personnel will promptly and courteously respond to your needs.

PRODUCTS. Kiramek supplies a broad selection of innovative products and services to customers around the globe. Our brands include Cyclone motorcycle security, Luminator automotive lighting, VISION automotive security alarms, SciBorg security and CAN-BUS technology, as well as Worch tire locks. Kiramek also offers a broad selection of installation parts, relays, and transmitters.

SERVICE. We are committed to ensuring that all Kiramek customers receive the absolute best support possible. Our founders have worked in the vehicle security aftermarket since 1994 and understand the importance of returning value to customers, distributors and retailers. Kiramek is especially proud to offer the most friendly and responsive service available to every customer, regardless of global location. Each member of Kiramek is personally committed to ensuring every valued customer has a comfortable and enjoyable buying experience. We are not content until customers are 100% satisfied after having made a purchase!

GLOBAL SALES. Kiramek serves OEM buyers and retail customers worldwide. Domestically, Kiramek channels product to the Japanese consumer through direct online sales and through popular automotive retail chains such as AutoBacs, Driver Stand, and AutoWave stores. If your firm would be interested in becoming an authorized distributor of Kiramek products, please contact us for more information and for details on product samples.

COMPETITIVE PRICING. Low overhead, cost-effective manufacturing facilities and streamlined inventory procedures enable Kiramek to offer customers the items they desire, at reasonable prices, without excessive delays. Authorized Kiramek dealers are extended the lowest possible wholesale prices on bulk orders.

Prices posted on our website are retail for Japan and include 5% tax as required by Japanese law. However, we do offer substantial discounts for overseas buyers. To protect our domestic dealers, we cannot post discounted pricing online. Please simply email us the specific items you are interested in for a quote. (We do not charge tax on product shipped outside Japan.)

"Open Price" means that we do not dictate a fixed retail price. This is common practice in Japan, as it can potentially save buyers money if they shop around. If you are buying from outside Japan, this is meaningless to you unless you purchase from one of our dealers. If you wish to purchase direct from KIRAMEK, please simply email us a list of the items that interest you, and we will provide a quote.

AVAILABILITY. Most products listed on our websites are in-stock and typically ship within 24 hours of receiving your order and payment information, unless your order is received AFTER 4PM on a Friday (Japan time). Orders processed on Friday evenings will be usually ship the following Monday, except in cases of national holidays.

SHOPPING. We do not have a web store partly because most of our sales are to dealers and distributors. But our main reason for not having a web store is that many of our products require installation by someone experienced in vehicle electronics. Nevertheless, our overseas dealers are quite limited in number, and we fully understand that consumers who lack a local Kiramek dealer may have the ability to install our products. We are therefore happy to process orders from individual customers when the customer is either a professional or can secure the services of a professional installer. And of course, products such as our mechanical tire locks or LED scanners do not require a professional installer, so we have fewer restrictions on such sales.

Orders can be submitted to us by email, but we strongly recommend payment to be sent to us by fax or telephone to better protect the payment information.

If you are interested in a car alarm and are not a professional, please first speak with a local installer and provide them with our product manuals (PDF versions are posted on the individual product pages). If your installer agrees to put in our system, then most likely we will not have a problem selling to you.

PAYMENT. Kiramek typically requires payment by electronic bank wire for high-volume orders exceeding US$1,000. VISA, MASTERCARD, Million Card and UFJ credit cards are required for smaller orders and product samples. ALL CREDIT CARD CHARGES WILL BE MADE IN JAPANESE YEN. Your credit card company will automatically convert the Yen charges and bill you as normal in your local currency.

Please confirm with your credit card company if they charge any fees when you order something outside your home country. Credit card companies in Japan do not do this, but we have heard that some credit card companies in the USA not only charge a fee (often 3%) but many do not itemize the charge on the billing statement, leading you to believe we charged the fee. So once again, please confirm with your credit c ard company or bank what fees, if any, they charge for overseas purchases.

In some cases we also accept PayPal "e-Check" — please contact as for details.

When faxing a credit card order to Kiramek, please include the following details:

(1) Credit card number

(2) Credit card type (e.g., VISA, MASTERCARD)

(3) Name on card

(4) Card expiration date

(5) Card billing address

(6) Contact telephone number

(7) Shipping address

(8) Product brand & model number

(9) Product quantity you wish to order

For customers using wire transfer, please remit funds only in US Dollars to the following bank:

• Bank:  Bank of Nagoya
• Branch:  Taketoyo, #277
• Account Holder:  Kabushiki Gaisha KIRAMEK
• Account No.:  00651-362
• SWIFT Code:  NAGOJPJN
• Bank Address:
  2-10 Sunagawa, Taketoyo-cho
  Chita-gun, Aichi-ken 470-2317
  JAPAN
• Bank Telephone:  +81-569-73-7511

Note: Depending upon the efficiency of the remitting bank, international wires can take from one to three business days for funds to appear in our account. Customers will be notified by Kiramek within 1 business day of our having received the funds.

SHIPPING. Kiramek ships individual and bulk dealer orders to destinations around the globe. Bulk dealer orders are processed under FOB or C&F terms. Individual orders typically ship via Japan Post's Express Mail Service (EMS, aka "Global Express Mail" via USPS in the USA) or Japan Post Surface (Ocean). EMS is fast (arrival in less than 1 week), fully insured, and offers convenience online package tracking. Surface is a lower cost alternative to EMS; but Surface can take anywhere from 1 to 2 months to arrive at most international destinations, and there is no option for insurance or online package tracking. If you select EMS, a package tracking number and tracking web page URL will be emailed to you the same day your order ships.

Small consumer orders ship direct from our warehouse in Japan. Bulk orders typically are drop-shipped from Kiramek's factories in Taiwan and China.

For a no-obligation shipping cost quotation, please email us the product brand, model number and quantity you are considering to order.

Price vs. Speed: The United States Postal Service discontinued their International Surface shipping service ("Economy Parcel Post") as of May 2007, but Japan Post still recognizes the low cost benefits of ocean shipping. This has allowed Kiramek to continue offering economical surface shipping to many destinations worldwide. Nevertheless, we still recommend EMS for the sake of speed, full insurance and online tracking.

TERMS OF SALE AND NOTICE OF LIABILITY. All sales are final. All taxes and/or import tariffs that may be imposed upon the recipient shall be the sole responsibility of the buyer. (Please check with your local chamber of commerce or import/export laws to see if such fees apply to you.)

If the buyer selects a shipping method that is not traceable or insured at the time of order placement, the buyer then assumes all risk and all financial loss in the event the product is lost or damaged or delayed in arrival by the shipping agent chosen by the buyer.

Kiramek shall not be held liable for acceptance of international returns and/or payment of shipping fees and taxes associated with international product returns. In the event Kiramek, at its own discretion, agrees to accept the return of a product, restocking fees may apply; nevertheless, Kiramek shall not be held legally responsible to accept returns of any kind.

Although Kiramek takes extreme care to confirm 100% proper operation of each and every product shipped, and while Kiramek closely examines individual products to ensure they are cosmetically acceptable to customers, and while Kiramek sells only new (never-used) merchandise, the buyer agrees to accept product AS IS; and Kiramek shall not be held liable to accept returns resulting from defects as reported by the buyer/recipient of the said product.

Putting the legal jargon aside, if a product is clearly proven to be a factory defect, Kiramek will almost always accept the product return and promptly ship you a replacement. We simply reserve the legal right to accept or reject returns on a case-by-case basis. We also know from experience that in most defect cases, the product had been damaged due to improper installation, and we of course do not provide free replacements in such cases.